Astaris IT support Shoreham by Sea

EMST

Client: High tech tool manufacturing

Employees

Employee age range

£1m +
Turnover

The Challenge

Our inbound email systems failed completely which meant we could not trade and our existing IT provider was not responding quickly enough to fix it. We couldn’t take orders and had no email, we needed the problem fixing and quickly.

The Solution - IT Support

When we asked Astaris for IT Support they had the problem fixed and we were up and running again within 2 hours. They installed software that filters inbound and outbound mail, to prevent spam and junk mail getting through and ultimately protecting our systems from cyber attack and viruses.

They now support all of our IT systems and we experience a lot less downtime. Astaris recently carried out a system audit to upgrade our IT systems to make them even more reliable. We are based in Nottingham but because Astaris are able to resolve issues remotely response time has been excellent.

“5 star advice, value for money and all round great service”

 

Lawrence Hazell

Managing Director, EMST Ltd, Nottingham

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