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Sainsbury’s celebrate 60 days of EPoS-free pilot store with customer satisfaction decline

Back in April, Sainsbury’s announced its micro flagship store in Holborn, next to the company’s HQ, was about to go EPoS-free. The store required customers to download an app and...

Fraud reported on Deliveroo and Just Eat apps

Some Deliveroo and Just Eat customers have reported that their accounts have been used to buy food that they didn’t order, but both companies deny a data breach. What happened?...

Cutting out card payment human error with PaymentSense

Contactless card payments were introduced nearly a decade ago in the UK and have grown in popularity as more and more sectors use this quick and easy way of taking...

Why SME hospitality needs to embrace digital ordering technology

As digitisation continues apace within the hospitality sector and the way in which customers order services have changed.  Restaurants, pubs and takeaways are exploring new digital ordering platforms to help...

Casio – why you need to focus on “shrinkage”

The eminent EPoS manufacturer, Casio, has put out a strong ‘call-to-arms’ for Britain’s millions of small businesses to focus this summer on shrinkage. For the uninitiated, 'shrinkage' is the industry...

First organ delivery by drone

A human kidney for transplant has been delivered by drone to a Medical Centre in Baltimore in the first flight of its kind.  This is exciting news for medical science...

GDPR says HMRC must delete five million voice records

The Information Commissioner's Office (ICO) has concluded that HMRC has breached GDPR in the way that it collected the biometric voice records of users and now must delete five million...

New AI feature for Microsoft Word Online to improve your writing

The new ‘Ideas’ feature, an AI-powered editor in the cloud for Microsoft Word, is intended to provide intelligent suggestions to make the writing you do for your hospitality business more...

Half of us don’t check contactless amount

For bar staff who regularly serve customers who have had a few drinks and wave their credit cards vaguely about to pay with contactless card, they wouldn’t be surprised to...