WHAT OUR CLIENTS SAY

BURGER FRANCHISE | HOVE | SOCIAL MEDIA WIFI

A burger franchisee called us into their Hove restaurant to give them good customer WiFi.

We installed WiFi with guests signing in using social media to give them good coverage but also allow them to collect data on their customers who log in using their social media profiles.

This allows businesses to find out all about their customers in real-time so they can tailor their marketing and advertising more accurately.

WHAT OUR CLIENTS SAY

LIVE MUSIC VENUE | LONDON | COMPLETE IT FIT OUT

After installing a complete IT and telephony system for another venue managed by the same people, when they bought this new 7,250 square foot premises which needed the same thing, we were very pleased to help.

They were very satisfied with the work on their other venue so they asked us likewise specify all the equipment they would need, plan out where it would go, and install it.

We installed their computers, printers, telephone systems, and POS equipment along with everything they needed to have to have a reliable internet connection and WiFi.

Because the bar is so busy and uses its IT systems for marketing, admin, and their POS system, it had to be up to the task and reliable and the busiest times. We also designed and built their website which receives 30,000 visitors a month.

WHAT OUR CLIENTS SAY

HISTORIC PUB | LONDON | WIRELESS NETWORK

This historic pub in London was getting a complete refurb so needed a whole new wireless network but were finding it very difficult to get a decent WiFi signal in the new manager’s office.

We investigated and found that there was interference in the wall between the wireless access point and where the manager sat in his office. With such old buildings, this sort of thing is likely to be caused by remnants of lead paint in the wall. To overcome this problem, we cabled the equipment into his office so he was not so reliant on the WiFi signal. We also gave him a docking station for his laptop and the whole problem went away.

WHAT OUR CLIENTS SAY

ITALIAN RESTUARANT | HOVE | FAILING NETWORK

We received a call from this popular restaurant because they kept losing internet connection and their network kept failing.

Our engineers investigated the problem and found that the network equipment was located in the kitchen so was regularly subjected to high temperatures and was clogged up with grease. They also had the internet behind the pizza oven, so not only was it subjected to very high heat, it meant they had to wait for fir the very hot oven to cool down before they could reboot the router.

To fix these issues, we replaced all their equipment with business grade kit and located it away from the oven where we could keep it away from dust, grease, and hear. It has worked well ever since.

WHAT OUR CLIENTS SAY

ABUSE RECOVERY CHARITY | WEST SUSSEX | IT SUPPORT

A charity that supports abuse survivors, but their IT was limiting them. They were constantly fighting slow and outdated IT systems that would result in downtime and funding being wasted unnecessarily. Astaris were able to upgrade them to our Proactive IT support package, Assisting them with VoIP phones, connectivity, and networking.

Astaris do not charge for our time and are proud to support the amazing work they do. They now have a reliable and secure IT system. They have also benefited from reduced costs, improved security, reduced downtime, additional functionality perfect for remote working.

WHAT OUR CLIENTS SAY

GOURMET TAPAS RESTAURANT | LONDON | NETWORK OVERHAUL

We were contacted by Donostia, a gourmet tapas restaurant based in London, to remedy the constant internet dropouts that were becoming business critical. The network equipment they had installed was old, undocumented and the cabling untidy and unlabelled. So when the internet went down, diagnosis was very difficult.

We recommended a network overhaul with new business grade wireless access points to give a strong WiFi signal throughout the venue. We also installed a SOGEA internet connection giving them much faster and reliable connectivity with a new Cisco switch to give them optimum speed. We also had a really good tidy, labelled cabling, documented the network so that we can easily provide remote support when needed and finally we housed all of the new equipment in a data cabinet to keep it dry and dust free.

Monitoring the network we can see that there has been constant and consistent uptime. Downtime is fortunately a thing of the past.

If you need help with poor connnectivity that is effecting your business, then get in touch.

WHAT OUR CLIENTS SAY

BEACH CLUB | BRIGHTON | WIFI

Having previously worked with the manager at other venues, Astaris were asked to install decent WiFi at Tide Beach Club that covered both the inside cavernous areas and outdoors to the terraced area on the beach.

We installed UniFi long range access points to give a strong signal inside the building where the walls are dense and the layout unusual. Specific outdoor UniFi access points were used to project a strong signal from the door of the venue right across the terrace.

Using business grade kit, specifically for purpose means that they can take payments using handheld POS or tablets without the risk of poor or no connection.