CHARITY IT SUPPORT & SOLUTIONS

IT SERVICES THAT WORK FOR YOU

With our offsite, round-the-clock charity IT support we can often spot issues (and fix them) before you’ve even noticed anything is wrong. With fundraising now taking many innovative forms, having seamless IT solutions is more important than ever. Not to mention the need to offer security to your donors, staff and charities you support. Trust us to do the heavy lifting so you can do what you do best.

Get in touch with our team of tech experts.

Get in touch

IT Support

As a new business or start-up, you won’t have an internal IT department. That’s where we come in. You can sign up to our complete support package for a fixed fee each month or call us on an ad hoc basis to support with new equipment, networks, repair a fault or secure your emails and data.

RELIABLE INTERNET CONNECTIVITY

Because maintaining a connection to the internet is so important, we can help set up and maintain a reliable internet connection that won’t let you down when you need it most.

INTERNAL/ EXTERNAL WIFI COVERAGE

We install superior quality WiFi equipment to ensure you get complete coverage with no annoying dead spots.

HOSTED VOIP TELECOMS

VoIP telephone systems allow users to make calls over the internet which is much cheaper than regular phone lines. Our VoIP telephone systems are really simple to use and give fantastic functionality that can be set up to suit you.

CLOUD IT SERVICES

We can help new businesses and start-ups choose the right cloud-based IT solution. If you’ve got an internet connection, you’ll be able to access email, files, CRM, business applications, telephone systems and company information at any time of day.

Charity Packages

Proactive

£51.50

Unlimited Phone and Remote Support
Monitoring and Security Updates
Next Generation Anti-Virus and Ransomware Protection
Content Filtering
Reporting, Backup and Network Support
Fraud Testing/Prevention
Security
Cloud to Cloud Backup

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Preventative

£22.00

Maintenance – System Health Checks
Next Generation Anti-Virus and Ransomware Protection
Regular Security Patching
Remote Monitoring
Security Updates

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Involved

£75.00 per person

Unlimited Phone and Remote Support
Monitoring and Security Updates
Next Generation Anti-Virus and Ransomware Protection
Content Filtering
Reporting, Backup, Network Support and Fraud Testing/Prevention
Site Visits Included
Security
Cloud to Cloud Backup

Find out more

WHAT OUR CHARITY CLIENTS SAY

“Astaris offered to adopt us as their local charity. Since then we have transitioned as an organisation to Microsoft 365/SharePoint Cloud-based working, become a Google Not for Profit and Microsoft charity partner, equipped all our staff with remote working facilities and their own laptops and replaced the spaghetti junction horror show that claimed to be our computer network with a nice neat cabinet.

Astaris staff have visited the office, have become firm friends and have sympathetically assisted less technical members of staff who may be stuck in the analogue/digital no man’s land.

Definitely one of the best things to happen for us as a charity in 2020 – and a crucial step forward because of the social restrictions we now have to work within.”

Roy Stannard Head of Income Generation

Off The Fence Homeless Charity

“Astaris contribution to the day to day operations of our charity has been fundamental in bringing about digital transformation. systems, hardware, and software had not been upgraded for many years, and when we moved into Covid lockdown our existing supplier was unable to support us with moving into the new normal.

The patience, expertise and kindness, and critical thinking of the Astaris team has revolutionalised our ability to have operable, manageable, and expandable systems that work for now and into the future. At every corner, they’ve been willing to meet a variety of complex requirements and have been willing to operate flexibly around our needs, which in turn enables us to concentrate on the work we do confident in the knowledge that we are supported and strengthened by a solid and dependable provider and supporter.”

Jacob Whiteside

Life Centre

“Astaris IT (UK) has provided our Charity, Home Headquarters and Museum with outstanding service for over a decade. Expert, patient, cost-effective and market-leading, Astaris consistently provide state-of-the-Art professionalism “24/7″. So, as a Charity that aims to provide fast welfare solutions globally, we are truly grateful. Household Cavalry Foundation.”

Household Cavalry Foundation

Giles Stibbe OBE, Director

IT SOLUTIONS FOR THE CHARITY SECTOR

You work in the charity sector because you want to make the world a better place. You don’t want to fill your day with routers, docking stations, WiFi issues or anything else that detracts from your ability to work with those that need you most. That’s where we come in!

Talk to us