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SME IT SUPPORT & SOLUTIONS

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IT SERVICES THAT WORK FOR YOU

When you’re working in an SME, you’re wearing a number of hats (including a fireman’s helmet to put out those never-ending fires) and often don’t work a standard 9-5. That’s why you need round-the-clock, reliable IT support. SMEs cannot afford downtime and we’re here to minimise any disruption caused by IT. We won’t wait for you to contact us with issues, we’ll spot them, fix them and let you know they’re fixed.

Want to know more? Get in touch today!

IT Support

As a new business or start-up, you won’t have an internal IT department. That’s where we come in. You can sign up to our complete support package for a fixed fee each month or call us on an ad hoc basis to support with new equipment, networks, repair a fault or secure your emails and data.

RELIABLE INTERNET CONNECTIVITY

Because maintaining a connection to the internet is so important, we can help set up and maintain a reliable internet connection that won’t let you down when you need it most.

INTERNAL/ EXTERNAL WIFI COVERAGE

We install superior quality WiFi equipment to ensure you get complete coverage with no annoying dead spots.

HOSTED VOIP u0026 TELECOMS

VoIP telephone systems allow users to make calls over the internet which is much cheaper than regular phone lines. Our VoIP telephone systems are really simple to use and give fantastic functionality that can be set up to suit you.

CLOUD IT SERVICES

We can help new businesses and start-ups choose the right cloud-based IT solution. If you’ve got an internet connection, you’ll be able to access email, files, CRM, business applications, telephone systems and company information at any time of day.

SME Packages

Proactive

£51.50

  • Unlimited and Remote Support
  • Monitoring and Security Updates
  • Next Generation Anti-Virus and Ransomware Protection
  • Content Filtering
  • Reporting, Backup and Network Support
  • Fraud Testing/Prevention
  • Security
  • Cloud to Cloud Backup

Preventative

£22.00

  • Maintenance – System Health Checks
  • Next Generation Anti-Virus and Ransomware Protection
  • Regular Security Patching
  • Remote Monitoring
  • Security Updates

Involved

£55.00 per person

  • Unlimited Phone and Remote Support
  • Monitoring and Security Updates
  • Next Generation Anti-Virus and Ransomware Protection
  • Content Filtering
  • Reporting, Backup, Network Support, and Fraud Testing/Prevention
  • Site Visits Included
  • Security
  • Cloud to Cloud Backup

WHAT OUR SME CLIENTS SAY

“The team at Astaris always have the knowledge and resources to provide expert advice and timely solutions to our IT issues. Highly recommended A***”

Sunshine Day Nursery

Steve Cox, Business owner

“Because we’re always out and about doing stuff, we needed an email service that we could access remotely and didn’t want to be bothered with spam all the time.

Astaris set up Google Workspace for us so we don’t get any spam and it’s really easy for us to access from anywhere.”

Loud Shirt Brewing Co

Mike Thomson, Business owner

“Astaris look after our computer systems for us with antivirus and email security and all that. We don’t have any problems with it so we’re happy.”

The Fountain Pub

Alex Tipping, Business owner

SME INTERNET, WIFI AND PHONE SYSTEMS

The definition of an SME is any business over 10 employees but under 250. In other words, a very broad description! One thing that we can all agree on is that they are nimble, innovative and have to make big decisions every day. One such decision we can take off your plate is which IT system to choose. At Astaris, we’ll listen to your needs and recommend IT, phone and internet solutions that will work for your small or medium business.

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