ADMIN ASSISTANT TO COMMERCIAL DIRECTOR – POSITION FILLED

30 HOURS PER WEEK

SALARY RANGE £25K – £27K PRO RATA (DEPENDENT ON EXPERIENCE)

Posted 19/4/23

Astaris is a thriving Managed IT Support company based in Shoreham By Sea, with offices along the river Adur.  We predominantly look after hospitality and leisure businesses up and down the country and  are made up of a very happy and amazing team of engineers and support staff.  Due to recent growth we are looking to recruit an Admin Assistant who will assist the Commercial Director with her workload.

There will never be a dull moment in this exciting role which will include aspects of accounting, marketing, operations and sales.  The successful candidate will have an outgoing personality with a happy demeanour.  Be reliable, hardworking and proactive with idea sharing. They must be able to multi-task, and be highly organised. The applicant will be diligent, highly motivated and pay excellent attention to detail. They must thrive working as part of a team with the ability to work autonomously when required.  Position would suit a professional looking to get back into the workplace, with flexible working hours and potential to increase.

Typical tasks are as follows:

GENERAL ADMIN

• Answering sales /admin line, transfer to relevant person / take accurate caller information
• Create & send customer contracts via electronic approval system ensuring accuracy i.e correct term, cost etc
• New customer liaison to book initial meetings
• Raising engineering tickets within ticketing system for customer
• Inventory / stock management – Regular updating of CRM inventory item report to ensure accurate links / costs
• Supplier liaison
• Organise courier collection and pick up
• General support of Commercial Director as required

ACCOUNTING

• Checking Supplier bills for accuracy
• Basic quote creation
• Invoice site visits
• Quarterly Call report creation for international / premium rate call charges for end user
• Invoice international / premium rate calls
• Set up subscriptions in GoCardless / process one off payments
• Invoice queries

OPERATIONSÂ

• Manage CRM sales & operations to include – creating deals / creating projects / task allocation and management
• Meticulous client project planning and executing / management
• Book site visits, including accommodation
• Order hardware / software
• Maintain accurate project / task information notes
• Send customer satisfaction surveys, record / action follow up
• Place VoIP / connectivity orders – manage placement to completion
• Number porting process from inception to completion

PERSONAL ATTRIBUTES

• Punctual with excellent time management skills
• Reliable
• Excellent customer service skills
• Highly organised
• Outgoing, communicative at all levels
• Confident, self aware
• Tenacious, driven
• Great attention to detail

SKILLS REQUIRED

• Microsoft Word, Excel
• Confident telephone manner
• Excellent written and spoken English
• Google Workspace – Sheets / Docs / Gmail good but not essential
• Zoho CRM or similar an advantage
• Xero or similar accounting software

PERKS OF THE JOB

• No restrictions on growth
• Strong commitment to your ongoing professional development
• Modern, spacious working environment
• Monthly Fun Fridays
• Periodic Fun days out
• Birthday Bonus Day off
• Car parking
• Business mileage & expenses
• 28 days holiday per year (includes bank holidays)

THIS SOUND LIKE THE JOB FOR YOU?

We are looking for someone to hit the ground running so previous experience in an office environment is essential.  Having worked in an IT / Telecommunications or connectivity environment would be an advantage but not essential.  Full training will be given on all aspects of the job but if you have office experience in a similar role, fancy a challenge and can turn your hand to anything, then we would love to hear from you.

Please send your CV along with a covering letter to sacha@astaris.co.uk

Please include referees from 2 previous employments relevant to role advertised