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HOSPITALITY IT SUPPORT & SOLUTIONS

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IT SERVICES THAT WORK FOR YOU

Network crashes, losses of WiFi connection, security breaches, even spillages on vital network equipment can be devastating so we use our extensive experience in this industry to make these eventualities as unlikely as possible.

We have extensive experience working within the hospitality industry, from individual hospitality venues to venues across multiple sites. We understand the IT issues you regularly face and will keep your hospitality businesses running so it won’t let you down during busy periods.

We partner with restaurants, pubs, clubs and bars, shops and hotels to name a few.

Find out more about our 24/7 hospitality IT services below or get in touch to chat to one of the team.

IT Support

We act as your dedicated outsourced IT department, providing the high-level technical expertise of a full-scale team without the associated overhead. Whether you require a comprehensive managed support package for a fixed monthly fee or ad hoc assistance for network configurations, hardware deployments, and fault resolution, our services scale alongside your operations.

RELIABLE INTERNET CONNECTIVITY

Given the critical nature of uninterrupted connectivity, we specialise in the deployment and management of resilient internet solutions. Our systems are engineered for maximum uptime, ensuring your business remains online and productive during peak operational demands.

INTERNAL/ EXTERNAL WIFI COVERAGE

We install high-performance WiFi infrastructure to ensure seamless, building-wide coverage. Our professional-grade equipment eliminates connectivity gaps and signal dropouts, providing a robust and reliable network that supports your team’s productivity in every corner of your workspace.

HOSTED VOIP / TELECOMS

Our VoIP systems deliver a cost-effective, professional, internet-based solution for high-quality voice calls. Easy to use and fully scalable, they offer advanced functionality tailored to your specific workflows. This modern infrastructure significantly reduces overheads while ensuring your team remains connected, whether in the office or working remotely.

CLOUD IT SERVICES

We provide expert guidance to help SMEs select the ideal cloud-based IT solutions. With an internet connection, you gain secure, instant access to email, files, CRM, and business applications from any location at any time. This ensures your team remains fully productive and connected, whether working from the office, at home, or on the move.

Hospitality Packages

Proactive

£51.50

  • Unlimited Phone and Remote Support
  • Monitoring and Security Updates
  • Next Generation Anti-Virus and Ransomware Protection
  • Content Filtering
  • Reporting, Backup and Network Support
  • Fraud Testing/Prevention
  • Security
  • Cloud to Cloud Backup

Preventative

£22.00

  • Maintenance – System Health Checks
  • Next Generation Anti-Virus and Ransomware Protection
  • Regular Security Patching
  • Remote Monitoring
  • Security Updates

Involved

£75.00 per person

  • Unlimited Phone and Remote Support
  • Monitoring and Security Updates
  • Next Generation Anti-Virus and Ransomware Protection
  • Content Filtering
  • Reporting, Backup, Network Support and Fraud Testing/Prevention
  • Security
  • Cloud to Cloud Backup
  • Site Visits Included

WHAT OUR HOSPITALITY CLIENTS SAY

“It has been brilliant working with Ivan, Sacha and their team recently. They have implemented and delivered all of our IT networking solutions for Boys Hall. Speedy, efficient and affective service.”

Boys Hall

Bradley Lomas, Business owner

“We were very pleased with the work Astaris did on our No 32 Duke Street restaurant to sort out the network connectivity and keep our POS system working properly so when we opened Third Avenue, we asked them to fit it out with everything we needed network-wise for us. They did a great job and everything’s been working really well and it was helpful that we could pay for it on a monthly basis rather than having a big lump sum to pay when we were just getting the place set up.”

Third Avenue Restaurant

Ben Semandi, Business owner

24/7 IT SUPPORT

IT should be a help not a hindrance to hospitality businesses. EPoS systems, hand-held order-taking devices, online booking and computerised check in should all make life easier for the hospitality industry but when they stop working at peak times, they can become a major problem.

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