IT SUPPORT
‘Always open’ IT support for whenever your business needs us, prioritising a proactive maintenance strategy to effectively eliminate downtime.
TAKE THE STRESS OUT OF YOUR IT
Critical business infrastructure—including VoIP systems, payment terminals, WiFi, and CCTV—is entirely dependent on robust connectivity. Even minor disruptions can compromise your operational efficiency. At Astaris, we simplify your technology landscape. Our mission is to eliminate the complexities of IT management through 24/7 proactive monitoring and rapid-response support, ensuring your business remains seamless and stress-free,
BENEFITS OF ASTARIS IT SUPPORT
- Quick response, remote and on-site support 24/7
- Reliable, secure, fast IT systems
- Predictable, tried and tested systems and processes
- Specialist, customer focused team
- 24/7 system health monitoring as standard
- Improved security, speed, flexibility and functionality of IT systems
- Alignment with business objectives
- IT Service delivery becomes proactive rather than reactive
REMOTE MONITORING EVEN WHILE YOU SLEEP
As standard, our IT support services come with 24/7 monitoring software that trawls your network looking for any issues, slow internet speeds or connectivity drop outs, for instance.
Experience has taught us that constant network monitoring is a highly effective way of highlighting faults early on so we can fix them before they start impacting on your staffs productivity or your business.
It is not unusual for us to have identified a potential issue and fixed it, before our clients even know about it.
QUICK AS A FLASH RESPONSE TIMES
As well as monitoring your IT system remotely, we can also resolve IT issues remotely too. This means minimum disruption to your day and super fast fixes to your network. And if a site visit is necessary, no problem, we’ll get it booked in at a time that is convenient for you. We work when you do.
CLEAR PRICING FOR IT SUPPORT
With fixed cost IT support packages, fixed call out charges and fixed hourly rates, our pricing is easy to understand so there are no nasty surprises. We can talk you through all of our options to make it easy to choose the one that best suits your business and your budget.
Are you a
Small business?
Round-the-clock, reliable IT support for your business, whenever you need it.
Are you a
Medium business?
We know that you cannot afford downtime so let us manage everything for you.
Are you a
Startup?
We’ll handle your IT so you can focus on the fun stuff – growing your business!
