IT SUPPORT
If you are an owner or manager of any business, then you know just how important it is that your IT is reliable.
TAKE THE STRESS OUT OF YOUR IT
VoIP telephone systems, PDQ machines, WiFi, and CCTV all rely on a good internet connection. Without it, your business simply can’t run effectively. At Astaris, our aim is to make IT simple. We are on a mission to take the stress out of IT for businesses of all shapes and sizes, with 24/7 IT support, remote system monitoring and fast response times. Sound good?
WHAT DO YOU GET WITH OUR IT SUPPORT?
- Remote and on-site support when you need us
- Fixed monthly maintenance packages for less than £8 per person per week
- Quick response times
- Approachable, customer focused team
- 24/7 system health monitoring behind the scenes as standard
- Computer protection, Anti-virus, security and software updates
- Proactive care – identifying issues with your network before they become big problems
- Iron clad system security – prevent ransomware attacks, phishing training software, cloud backup, protection from nasty viruses all included as standard
REMOTE MONITORING EVEN WHILE YOU SLEEP
As standard, our IT support services come with 24/7 monitoring software that trawls your network looking for any issues, slow internet speeds or connectivity drop outs, for instance.
Experience has taught us that constant network monitoring is a highly effective way of highlighting faults early on so we can fix them before they start impacting on your staffs productivity or your business.
It is not unusual for us to have identified a potential issue and fixed it, before our clients even know about it.
QUICK AS A FLASH RESPONSE TIMES
As well as monitoring your IT system remotely, we can also resolve IT issues remotely too. This means minimum disruption to your day and super fast fixes to your network. And if a site visit is necessary, no problem, we’ll get it booked in at a time that is convenient for you. We work when you do.
CLEAR PRICING FOR IT SUPPORT
With fixed cost IT support packages, fixed call out charges and fixed hourly rates, our pricing is easy to understand so there are no nasty surprises. We can talk you through all of our options to make it easy to choose the one that best suits your business and your budget.
Are you a
Small business?
Round-the-clock, reliable IT support for your business, whenever you need it.
Are you a
Medium business?
We know that you cannot afford downtime so let us manage everything for you.
Are you a
Startup?
We’ll handle your IT so you can focus on the fun stuff – growing your business!
