In today’s fast-paced tech-focused world, having a robust IT network is essential for success. Whether you run a small startup or a large corporation, you can’t afford to neglect your IT needs. However, having in-house IT support is expensive, and paying for the right software is expensive.
One of the main reasons businesses choose outsourced IT support is cost-efficiency. Maintaining an in-house IT department is a big financial decision, and to hire an expert with all the skills and knowledge to keep your network speedy and secure, there’s no room for cutting costs. Aside from salary, you also then have to pay for software and systems that are used to support your network.
Overall, outsourcing means you have access to a variety of different skilled IT engineers, possibly with different specialties, and their software is included in the price.
In IT support companies, you have the power of putting many minds together, whether it’s cybersecurity, data management, specific systems, and more… so you can really make the most of having different skill sets to create the strongest network possible.
Technology issues don’t always happen during regular working hours (especially for hospitality, entertainment, and leisure businesses). Downtime can occur 24/7, and you want the peace of mind that someone will be on hand to help, outsourced IT services often offer the added benefit of 24/7 remote support, so when things do go wrong, you can get back up and running quickly.
Scalability & flexibility
As your business grows, your need for support does too, and the larger your network will become. Having an outsourced IT support provider means you can upscale the level or ‘users’ in your company and ensure the same level of support is maintained. The same rules apply if your company head count decreases too.
Cybersecurity threats are a hot topic, and for good reason! Businesses of all sizes are at risk of cyber criminals, and protecting your network and data should be taken seriously. Having outsourced IT means your network will be continuously monitored, and the softwares they use to do this (and protect data) are expensive, so having these included in your package are just another added benefit!
Having an extra pair of eyes on your business is always a good idea, and with rules and regs constantly changing, it’s easy to miss things. Having an outsourced IT provider means where IT is concerned, they can help guide you on what regulations your business should be complying with (PCI compliance is a good example of this, it is not mandatory but having it in place can save you from huge potential penalty fines, as well as stolen data).
Overall, outsourcing your IT support means you get a range of expertise, software and technologies all for a better price, there’s never been a more important time to take care of your network.