The training program
What does professionally managed IT mean? Let’s break it down. Having your IT professionally managed by Astaris means we’ll take all the stress and trouble out of IT (because we understand your skills are running a gym, not running a network). Getting to know your new IT support membership just became even easier, check out our new website all about support for the leisure industry here.
With our complete care packages, our expert team of engineers will remotely monitor all of your systems around the clock to ensure IT issues are resolved before you even notice them!
Not only do we support the network that you can’t see, but we also look after the tangible parts that make up your entire IT network, as they are equally as important. Printers, PCs, laptops, and more are also going to run into trouble from time to time. We have you covered and are available to resolve any IT issues your business faces.
What’s included in my membership?
No unlimited free classes here, but here’s what you do get:
New ‘business-grade kit’. Wireless access points, routers, etc…
- Internet connections
- VoIP telephone system
- Security for your network
- PCI compliance
- Ongoing support for you and your staff, whenever you need us
All of this for a fixed monthly cost, with no extra surprises. Sounds good right?
What are the benefits?
Gyms know better than anyone else, you have to put work in to get results, and IT is no exception. But what if you didn’t have to do the work?
When having your IT professionally managed, we take care of all the technical (and let’s face it, difficult) side, which allows you to focus on the areas of your business you do best, and leave the rest to us!
We also understand that most gyms and leisure businesses don’t run during regular office hours, so we work when you do. Astaris provides 24/7 support so you can continue to run your business around the clock. The support Astaris provides is also remote, which means we are out of your way, and there will be no downtime for you and your business.
Another great benefit is that we only provide professional, reliable, business-grade kits for our customers. Unlike other IT support suppliers, we will never provide you with an unreliable, domestic piece of kit. These pieces of equipment can be slightly more expensive, but totally worth the investment in the long run. With your kit being suitable for your business, there will be fewer faults meaning less downtime for your business.
Just how much does my business rely on its IT network?
Gym and leisure businesses alike rely so heavily on their network to keep the business running. Music streaming, members and staff using WiFi, smart gym equipment, sound systems, door entry systems, and more all rely on your network.
Not to mention all the telephone systems, computers, PCs, and other hardware that are an essential part of the operations of your business. So ensuring your entire IT infrastructure is in safe hands is really important.
There are many specific benefits of having business-grade WiFi. Astaris offers ‘Purple WiFi’ which allows you to create customisable landing pages and requires you to fill in details (that you choose) in order to use it. These details can vary from using their social media accounts to log in, email address, date of birth, and more, which has great marketing benefits for you.
Having access to this kind of data allows your business to tailor your marketing approach based on the data you retrieve.
Let’s look at some of the marketing benefits of free gym WiFi
- Building a social media presence, having free gym WiFi encourages members to use social media whilst in the gym, and them sharing their post-workout selfie is a free advertisement for you!
- It’s affordable advertising. Going back to the social media point, having members do all the hard work for you is also extremely cost-effective and can save you money
- You can create personalised campaigns, with the data you collect from your members or anyone who logs into your WiFi to send out personalised promotional offers (studies show personalised offers are 26% more likely to be opened)
- You can learn about your members. With more and more people investing in activewear, Fitbits and Apple watches are becoming increasingly popular. There is a wide range of data and information stored on these devices, and when they connect to WiFi they are likely to sync, giving you access
Is it worth investing in?
If the short-term benefits have not persuaded you, thinking long-term might just change your mind. With the future of gym equipment evolving into smart gym equipment, investing in relevant gym equipment and a suitable WiFi to accompany it will save you time and money in the long run.
Smart gym equipment allows users to track their fitness journey, which is something that the majority of members are interested in. It also allows them to connect their own personal smart equipment (Apple watches, Fitbits, and whatever the next leading fitness gadget will be) to these pieces of equipment and they can refer back to their data even outside of the gym.